Ben Franklin Academy requires all families to perform 30 approved hours (15 hours for single parents) of volunteer service. More information can be found in the Volunteer and Visitor Policy. Volunteer hours are approved by the principal and tracked by the Parent Teacher Organization (PTO) using HelpCounter, a software system that allows you to register for volunteer opportunities and track your volunteer service. All volunteer service must be logged into HelpCounter within 48 hours of performing the service or the hours will be deemed unearned. There will be a computer in the office so you can log hours completed onsite; you may log hours at home for committee work, home projects and carpool. If you are having trouble accessing HelpCounter from home, you also may come into the building and log your hours, or you can send an email to our volunteer coordinator who will log your hours. If you choose to email the volunteer coordinator, please include your name, hours/minutes to log, and a detailed description of your work. It is recommended that each parent/guardian make a separate account to track their volunteer hours. Your hours will be linked to your Family Number (the number on your carpool tag) so we can tally volunteer hours per family.

Volunteer Instructions

Returning Families

Please log into HelpCounter each school year and do the following:

  • Click on ‘Update Profile Information’ to make changes to your profile and record your student’s grade/classroom.
  • Click on ‘Check for Upcoming Opportunities’ to sign up for lunch or carpool.
  • Click on ‘Update your Volunteer Interest Form’ to indicate what types of volunteer opportunities interest you.
  • Bookmark it! Don’t miss out on volunteer hours because you failed to log your time–be sure to bookmark the HelpCounter link.
  • If you are a single parent family, please email Michelle Bynum so she can update your volunteer quota. If you have questions about HelpCounter or logging hours, email our volunteer coordinator.
New Families


Please do the following:

  • If you are new to BFA, you can go to http://Helpcounter.net/volunteer to request access to the system. The system will help you find BFA and ask for your email address. Next, add your personal information and submit. Once you are an approved volunteer, you can start adding hours.
  • Once you are in the system, please specify the areas you are interested in volunteering for–this does not commit you, rather it allows the coordinator see who is interested in specific opportunities.
  • Click on ‘Check for Upcoming Opportunities’ to sign up for lunch or carpool.
  • If you are a single parent family, please email Michelle Bynum so she can update your volunteer quota. If you have questions about HelpCounter or logging hours, email our volunteer coordinator.

Volunteering Ideas at BFA

  • Field Day is going to be tons of fun again this year! Elementary field day will be held on May 23 (Grades 2, 3, 4 and 5) and May 25 – (Grades K and 1). To volunteer for elementary field day, please sign up here. If you want to help with middle school field day on May 24, contact Mr. Macias.
  • The PTO is hosting a dinner for eighth graders from 6-8 p.m. on Tuesday, May 24. This will be a catered dinner held in the middle school commons for eighth graders only. If you are interested in helping to plan the evening, please sign up NOW! 
  • Come help out with the different stations for the CaveSim in-house field trip! This fun experience is for grades K-8–sign up today! The event will be outside in the preschool parking lot so dress accordingly Let Mrs. Ward know if you have any questions.
  • Ben’s Brigade is a PTO group open to all BFA dads; they work on projects around the school, provides volunteers for school functions, and hosts a number of social events throughout the year – some just for dads and some events with kids as well. Contact Josh Pierce to learn more.
  • Help with recess – Spend time outside helping monitor students during recess. You can just show up or sign up here. Be sure to bring a Driver’s License and check in at the front office for your badge.
  • Volunteer for carpool – Parent participation in carpool is essential as it helps ensure the safety of our kids, other volunteers and BFA staff. You may show up and ask the front office if you can assist for a shift, or sign up. Please arrive by 7:30 a.m. for the morning shift, or 3:15 p.m. for afternoon carpool. 
  • Help with lunch – It’s fun to see your student(s) during the day, so help with lunch this school year! Show up around 10:15 or sign up here. Please wear a mask.
  • Help in the Art Room – Volunteer for your student’s first – fifth grade classroom. Email Mrs. HInkle to volunteer.
  • Sign up to Volunteer in the Library – The library needs volunteers, so please sign up today! This is a popular volunteer opportunity, so please sign up for a few shifts, then give others the opportunity to sign up. You can check back in a week or two and add additional slots. If you sign up, but are unable to show up, please delete your shift. If you would like to volunteer during your student’s classroom time, please check with their teacher for their library schedule.
  • Look for Teacher Sign-ups – Many of our teachers send out sign-ups to help with various projects. Please watch for these and sign up to help your student’s class.
  • Committees – BFA has many committees that work to support the mission and vision of the school. Many of these committees have opportunities to volunteer that fall outside of traditional school hours. To learn more about the committees and how to contact them, check out each committee’s web page.